Terms of Service

Family First Counseling Center LLC Terms of Service

Introduction

Welcome Statement to Users: We warmly welcome you to Family First Counseling Center LLC, your trusted partner in mental health and wellness. Our mission is to provide compassionate, professional counseling services to individuals and families.

Acknowledgment that the ToS is Legally Binding: Please understand that these Terms of Service (ToS) constitute a legally binding agreement between you and Family First Counseling Center LLC. By accessing and using our services, you agree to these terms in full.

Instruction to Review and Agree to the ToS Before Using the Services: We urge you to carefully read through these terms. Your use of our services signifies your agreement to these ToS. If you disagree with any part of the terms, please refrain from using our services.

User Agreement

Acceptance of the Terms: By utilizing our services, you acknowledge and agree to these Terms of Service and any modifications that may be made over time. This agreement is effective from your first use of our services.

Description of the Service Audience: Our services are designed for individuals seeking mental health support, including adults, adolescents, couples, and families. We aim to cater to the unique needs of each demographic with tailored counseling services.

Privacy and Confidentiality

Commitment to Protecting User Privacy: Your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring its confidentiality.

Explanation of Confidentiality Policies: Our confidentiality policies are strict and comply with all relevant laws and regulations. Except where required by law, your information will not be disclosed without your consent.

Details on Data Collection, Use, and Protection: We collect personal information necessary for providing and improving our services. This may include contact information, health history, and session notes. All data is stored securely and used in compliance with our privacy policy.

User Responsibilities

Requirement for Users to Provide Accurate Information: When using our services, you are required to provide accurate and current information about yourself. This is crucial for the effectiveness of counseling services.

Restrictions on Misuse of the Service: Misuse of our services, including but not limited to unauthorized sharing of session content, impersonation, or fraudulent behavior, is strictly prohibited.

Compliance with Local and Federal Laws and Regulations: Users must comply with all applicable laws and regulations while using our services. Any illegal use of our services is strictly prohibited.

Professional Standards

Adherence to Professional Ethics and Conduct: Our counseling services adhere to the highest professional standards, ethics, and conduct. We follow the guidelines set by relevant federal and local laws and regulatory bodies.

Overview of Licensure and Qualifications of Counseling Staff: All our counseling staff are licensed and have the required qualifications to provide mental health services. We ensure ongoing training and professional development for our staff.

Limitations of Service

Disclaimer on the Scope of Counseling Services: Our services are designed to support mental health and well-being. However, there are limitations, and we may refer clients to other services or professionals when necessary.

Statement on Emergency Situations: In emergency situations or when immediate assistance is needed, clients should contact emergency services. Our services are not a substitute for emergency medical care.

Fees and Payments

Details on Billing, Including Session Fees, Insurance Billing Policies, and Payment Methods: We provide transparent information on billing practices, including session fees, accepted insurance plans, and payment options. Our goal is to make our services accessible and affordable.

Modification of Terms

Rights of Family First Counseling Center LLC to Modify Terms: We reserve the right to modify these terms at any time. Changes will be communicated to our clients and will be effective immediately unless stated otherwise.

Notification Process for Changes to the ToS: Clients will be notified of any changes to the ToS through email or a notice on our website. Continued use of our services after such changes constitutes acceptance of the new terms.

Dispute Resolution

Process for Resolving Disputes: We aim to resolve disputes amicably. Clients are encouraged to contact us directly with any concerns or disputes regarding our services.

Choice of Law and Jurisdiction for Legal Disputes: Any legal disputes arising from the use of our services will be governed by the laws of our jurisdiction. The courts of our jurisdiction will have exclusive authority to resolve any disputes.

Contact Information

How Users Can Contact Family First Counseling Center LLC for Questions or Concerns About the ToS: For any questions or concerns about these Terms of Service, please contact us at info@familyfirstcounselingcenter.com. Our team is ready to assist you.

These Terms of Service are essential for ensuring a safe, respectful, and effective counseling experience for all our clients. We appreciate your commitment to adhering to these terms.

This Privacy Policy is effective as of 01/01/2024.