At Family First Counseling Center LLC ("FFCC"), we prioritize the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. We are committed to protecting your privacy and ensuring you have a safe and secure experience with us.
Information Collection
FFCC collects various types of information through multiple methods:
Personal Information: This includes name, contact details, date of birth, and other identifiers to personalize your experience and ensure efficient communication.
Health Information: Mental health history, treatment plans, session notes, and other health-related information are gathered to provide tailored counseling services.
Technical Information: Details such as IP address, browser type, and usage data are collected when you visit the FFCC website, helping to enhance the website's security and functionality.
Use of Information
The collected information is used to:
Enhance counseling services by understanding clients' needs better.
Facilitate communication regarding appointments and services.
Ensure compliance with legal and regulatory requirements.
Improve the website's security and user experience.
Disclosure of Information
FFCC adheres to a strict policy of not disclosing personal or health information without consent, except under certain circumstances such as:
Provision of services by third-party providers.
Emergency situations, as permitted by law.
Legal and regulatory compliance.
Data Security
To protect your personal information, FFCC implements robust security measures including encryption, access controls, and secure storage practices. Staff are also trained in confidentiality and privacy procedures.
Client Rights
Clients are empowered with rights to:
Access and obtain copies of their personal and health information.
Request corrections to inaccurate or incomplete information.
Be informed about disclosures of their personal information.
Lodge complaints about privacy and security practices.
Changes to Privacy Policy
FFCC reserves the right to modify this privacy policy at any time, with all changes being promptly posted on the website. Clients are encouraged to review the policy periodically to stay informed.
Contact Information
For any questions or concerns regarding the Privacy Policy or FFCC's practices, clients are encouraged to reach out via the provided contact details. Contact: info@familyfirstcounselingcenter.com
This comprehensive approach to privacy and data protection reflects FFCC's commitment to maintaining trust and ensuring a secure experience for all clients.
This Privacy Policy is effective as of 01/01/2024.